Help
Frequently asked questions
If you don't find your answer here, message us on WhatsApp and we'll gladly help you.
What does the $600 program include?
Your personalized nutrition plan, assistance to adjust it, a prebuilt exercise plan matched to your assessment, wellness and peptide education, recommendations based on your goals, and three months of client-portal access.
Does the price include peptides?
No. The price covers Vitaleximo’s wellness and education service. Products are purchased separately.
Where do I buy the recommended products?
Sandra will provide personalized product recommendations and sourcing guidance based on your individual wellness goals. When applicable, recommended products are obtained separately through independent third-party providers and are not included in the Vitaleximo program price.
Is the program fully available in Spanish?
Yes. Spanish is the primary language of the site, portal, emails, and support. An English version is available via the ES | EN switch.
Do I need gym experience?
No. There are beginner-at-home, walking, and low-impact plans.
Can I follow the program from home?
Yes. Several plans are designed for home with no equipment.
How is my nutrition plan created?
From your assessment answers: age, measurements, goals, activity, preferences, allergies, budget, cooking time, and schedule.
Can I include Latino foods?
Yes, whenever possible. Your plan respects the foods you already know and enjoy.
What happens after I complete my assessment?
You review the program details, accept the terms, complete payment, and get portal access with your nutrition and exercise plans.
Can I pay by card?
Yes. Visa, Mastercard, American Express, Discover where supported, Apple Pay, and Google Pay.
Can I pay with Zelle?
Yes. Choosing Zelle shows the payment details, exact amount, and a reference number. Upload your screenshot and we’ll activate your account once verified.
Can I change my nutrition plan?
Yes. You can request adjustments during the program and your plan updates in the portal.
Does Vitaleximo provide medical care?
No. Vitaleximo provides wellness education and planning. We do not diagnose, treat, or cure disease.
What if I have a medical condition?
We will ask you to consult a qualified healthcare professional before continuing with nutrition or exercise changes.
How long does my portal access last?
Three months from your program start date. You may request an extension from the team.
